Winston Zahra, founder and CEO of TROO Hospitality recently addressed the Caterer People Summit held in Manchester.
Closing the conference in a Q&A with the editor in chief of the Caterer Winston talked through his background in the Hospitality Industry while emphasizing that he has always regarded the people within the team are treated as the basis of the success of a company within the industry. Winston explained that is his experience it is not ‘rocket science’ and if you treat people in a manner that you would like to be treated yourself you have a much better chance of succeeding.
During the event Winston also talked about the highs and lows of his years working in the Hospitality Industry as well as his experience heading up a company through the difficult COVID-19 period. Winston explained that during the pandemic the company focused on looking after it’s team as well as the wider community and, while this came at a financial cost, it also made a big difference to the identity of the company and what the individuals within the company stood for.
