With over 20 years of experience in the hotel industry, including tenure with prestigious groups such as Radisson, Rocco Forte, and Malmaison, his career has been dedicated to accommodation management. He has held key positions such as Rooms Division Manager, Operations Manager, Deputy General Manager, and Facilities Manager. He boasts significant expertise in hotel refurbishments and new openings, skillfully collaborating with in-house teams and contractors to uphold core brand values and ensure compliance. His leadership has been instrumental in managing snagging and defect resolution, overseeing FF&E logistics and installation, supporting marketing and leasing strategies, and handling MEP/life safety handovers. Additionally, he has successfully built and nurtured an in-house team that supports all soft services, driving success across various projects.