Our Sustainability Approach

Sustainability is no longer an option for the hospitality industry; it’s an imperative. We must prioritise sustainable practices today to safeguard our planet and communities for the future.

TROO IMPACT: A FUTURE-FOCUSED APPROACH

We must prioritise sustainable practices today to safeguard our planet and communities for the future.

As part of our ongoing efforts to minimise our environmental impact and create a positive social impact, we are excited to announce the launch of TROO Impact, our sustainability strategy.

Our vision is clear:
Delivering TROO Impact for people and the planet through education, collaboration, and empowerment.
More than just a plan:
TROO Impact guides our corporate strategy and day-to-day operations.
Troo Sustainability
Impact Certified Badge

TRACKING OUR IMPACT

We acknowledge our responsibility as a hospitality management company to guide our hotels towards a more sustainable future. Since September 2022, we have been using the FuturePlus platform to assess and manage our portfolio’s sustainability performance across the following five pillars and the United Nations Sustainable Development Goals (SDGs).

  • Climate
  • Environment
  • Economic
  • Diversity & Inclusion
  • Social

 

In December 2022, TROO Hospitality became FuturePlus IMPACT CERTIFIED after a rigorous assessment process. To find out more about the FuturePlus methodology, click here.

Our Sustainability Scores

2024-27 Roadmap

2024-25
Building the Foundations
  • ESG impact assessment
  • Policies and procedures
  • Engagement and learning
2024-25
2025-26
Developing TROO Impact
  • Environmental baseline
  • Climate action
  • Supply chain engagement
  • ESG reporting
2025-26
2026-27
Amplifying TROO Impact
  • Community engagement
  • D&I initiatives and outreach
  • Responsible procurement
  • Environmental stewardship
  • Energy efficient investment
2026-27

Looking Ahead

While we are proud of our achievements, we recognise that our sustainability journey is just beginning. Our goals for the next few years are more ambitious than ever, and we are committed to delivering TROO Impact across our portfolio and beyond.

 

We look forward to sharing our progress going forward and welcome any feedback. Please contact us at troo.impact@troohospitality.com.

TROO Hospitality Appoints Renowned Hospitality Adviser Marc Finney as Non-Executive Director to Support Growth Strategy

TROO Hospitality is pleased to announce the appointment of Marc Finney as a Non-Executive Director with effect from July 2026. Marc will work closely with the Board and executive leadership team, with a particular focus on supporting the company’s strategic growth objectives. The appointment marks an important milestone in TROO

Inside TROO Hospitality’s Malta 2026 Leadership Retreat

As our portfolio continues to grow across the UK, creating opportunities for our leaders to come together, share ideas, and strengthen relationships has never been more important. Members of our leadership team recently travelled to Malta for our yearly dedicated leadership retreat focused on strategy, collaboration, personal development, and team

TROO Hospitality Welcomes Courtyard by Marriott Oxford City Centre to Its Growing Portfolio

TROO Hospitality is delighted to announce the addition of Courtyard by Marriott Oxford City Centre to its expanding portfolio, marking the 14th hotel under management and further strengthening the company’s presence across key UK destinations. Located in the heart of Oxford, the contemporary lifestyle hotel comprises 160 guest rooms and

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